Artificial Intelligence Drives Speed and Efficiency
York Software Solutions has highly skilled teams trained on AI, helping companies automate business processes and operations, driving growth and lowering costs. This revolutionary, fast-growing technology enables computers to replicate human intelligence in a reliable manner that frees up organizations to deploy staff to do higher-level work than what AI tools can do—sophisticated problem solving and strategic planning.
Many companies in the AI space continue to work in technical automation, capturing expert knowledge and exploring expertise in Natural Language Processing, Knowledge Virtualization, Decision Management and Robotic Process Automation.
York Software Solutions develops applications for our clients, specifically catering to their requirements, utilizing their specific data and maximizing ROI by automating business operations.
What York Software Solutions and AI Can Do For You
York Software Solutions provides the following Artificial Intelligence services to our customers: AI Services and Expertise
- Potential use case assessments
- POCs/Pilot
- Business cases
- Strategy and Technology stack adoption Roadmap
- Conversational bot
- Natural Language Processing
- Image Recognition
- Generative AI
- Analytical Models
- Customer Sales Interactions
- Customer Service Interactions
- Organizational Efficiency
- Safe, Secure and Private
- Analytics and Reporting
Conversational Bots
Organizations are leveraging Conversational bots on their B2C websites, so customers can get answers to queries 24/7. Companies are transforming websites to become conversationmal, leveraging chatbots to increase customer engagement.
York Software Solutions’s conversational chatbots use Natural Language Processing and AI to read, listen, and understand customer requirements and match them with the best products and services, or instantly provide them with information. This service strategy is scalable and flexible, as bots serve multiple customers at once, yet tailor the experience for every individual.
Key Features
Advanced Technology
York Software Solutions’s conversational bots, powered by state-of-the-art AI that we are constantly updating, make self-service more human.
Deploy Anywhere
Our conversational bots can be deployed on multiple channels, allowing you to better and more efficiently engage customers (Facebook, Twitter, Messenger, WeChat, Skype, SMS or enterprise channels).
Intent & Behavior Models
Our conversational bots can be deployed on multiple channels, allowing you to better and more efficiently engage customers (Facebook, Twitter, Messenger, WeChat,York Software Solutions’s conversational bots are “more human,” than most because our conversation engine runs user requests through various behavior handling tools that check for tone, language and intent. Bots then react with appropriate human like responses. Skype, SMS or enterprise channels).
Industry Domain Handlers
Our conversational bots handle linguistic, colloquial and domain-specific context for various industries to achieve a more meaningful response. We train bots by running them through industry-specific domain handlers.
Embedded AI
By adding York Software Solutions’s AI tools and experienced teams to your business and IT operational processes, our clients achieve greater productivity and insights. By embedding one of our AI teams in your operations, we find ways to utilize and deploy our AI tools in ways and contexts, and sectors of our clients’ businesses they had not previously imagined.