MANAGED CAPACITY – An Effective Staffing Model with Maximum Benefits
Scalable IT Staffing Solutions for Business
The managed capacity model is a staffing model designed to plan, manage resources, and balance the load across various activities. This model lies between managed services and a staff augmentation model where customers can scale up or down resources, with a resource plan over a specific period. This plan is set under a fixed purchase order and is billed on a time and material basis.
Maintaining teams to support peak demand is expensive. Managed capacity allows customers to readily access the right portfolio of skills in a budget and risk-friendly arrangement.
Key Highlights
- Customer buys resource capacity (hours/month/year) or specific number of resources with a specific skill set
- Customer provides direction and controls program outcome
- York Software Solutions and the customer are equally accountable for all deliverables
- York Software Solutions performs all HR management
- York Software Solutions handles ramp up and ramp down of the team as demand requires
- York Software Solutions is responsible for transition, training, and knowledge transfer for all resources
- Resources can work onsite, offsite, or offshore. York Software Solutions will provide infrastructure at no additional cost when work is performed at York Software Solutions locations, apart from software licenses
- Customer experiences lower costs since risks are jointly managed, and not applied to projects